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Email Troubleshooting / Guides
Guides to perform troubleshooting on your BarWeb hosted email along with guides on how to manage your BarWeb Hosted email
General
POP3 (Standard Account) vs Hosted Exchange
BarWeb offers two types of email accounts: POP3 (referred to as our Standard account) and Hosted ...
Message Rejected - Size Limit
BarWeb along with all other email providers have an email size limit, if you are attempting to se...
How to Identify Spam/Scam Emails
If you are not sure, the email can be forwarded to isthisreal@barweb.com.au, a BarWeb technician ...
Remove Auto-Complete entries - Outlook
Open Outlook Start a New Email Type a few characters of the email address you wish to remove ...
Enabling Cached Exchange Mode - Outlook
Click File -> Account Settings -> Account Settings. Double click your account, then en...
Archive or back up your mailbox
Use the Import and Export Wizard to back up (archive) your mailbox by export...
Fix the "Use Temporary Mailbox" Issue
If you are being prompted with a message indicating "Your mailbox has been temporarily moved", wi...
Exchange Accounts
Forgot my Password - Exchange Account
Currently there is no self service option for a forgotten Hosted Exchange password. If you have ...
Change my password
Go to https://hex.barweb.com.au/owa and login with your email address and current password ...
Change Sync Settings - Windows Mail
Change Sync Speed Open Windows Mail Right click on your account on the left side and select A...
Maximum allowed mobile phone partnerships
"You have 25 phone partnerships out of the maximum allowed 25 partnerships. After you reach the m...
Out of Office replies - Set via Webmail
To disable Out of Office replies, follow the steps below until Step 3, select Don't send automati...
Add additional mailboxes - Outlook 2013/2016/2019
You can only add and open an additional mailbox that you have been granted access to. Click on ...
Free space in a full mailbox
Ensure that you have adequate backups of your emails, as once they are deleted from Webmail they ...
Outlook (Windows and Mac) - Recover Deleted Items
When you accidentally delete an item from your Outlook mailbox, you can often recover it. The f...
Add an Additional Shared Mailbox in Outlook
Once your shared mailbox account is ready you can proceed by adding it to your Outlook profile. ...
Mail App Always Downloading on Mac? How-To Fix
If you start noticing that your Mac’s Mail app always downloading and is continuously or frequent...
Standard Email Accounts
Change my password -Standard account
Go to https://email.barweb.com.au/mail in your web browser of choice Login with your email addr...
Checking your Quota
Login to Webmail using the following address - https://email.barweb.com.au/mail Once logg...
Mailbox is Full
If you have multiple mail folders configured within your Email Account, within the folder setting...
Remove copies from the server in Outlook
Click on File > Account Settings > Account Settings... Locate your account and double-...
Out of Office replies
Log in to the Webmail client with your email account details at the following address:https://e...