Add additional mailboxes - Outlook 2013/2016/2019

You can only add and open an additional mailbox that you have been granted access to.

  1. Click on File
  2. Click on Account Settings then Account Settings...

  3. Click on Change

  4. Click on More Settings

  5. Click on the Advanced tab
  6. Click on the Add... button

  7. Type in the email address of the other mailbox and click OK

    • Repeat Steps 6 and 7 for each additional mailbox required
  8. Once all mailboxes have been added, click OK

  9. Click on Next

  10. Click Finish

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