What’s Included in Barweb’s Microsoft 365 Support?
We provide comprehensive support and management for everything related to Microsoft 365, ensuring a secure, efficient, and hassle-free experience. Our services include, but are not limited to:
User Account and License Management
We manage all aspects of user accounts and licensing to ensure secure access and cost efficiency.
Key Services:
✔ Adding, modifying, and removing users as needed
✔ Assigning, upgrading, and optimizing Microsoft 365 licenses
✔ Managing guest user access and permissions
✔ Handling role-based access control (RBAC) for security
Email Setup, Migration, and Configuration
We ensure a seamless email setup and migration to Microsoft 365, reducing downtime and improving accessibility.
Key Services:
✔ Configuring business email with custom domains
✔ Migrating emails from Hosted Exchange, Google Workspace, or other platforms
✔ Setting up shared mailboxes, aliases, and distribution lists
✔ Configuring email rules, signatures, and auto-replies
✔ Ensuring synchronization across Outlook Web, Desktop, and Mobile
Advanced Security and Compliance Management
We enforce and monitor security policies to protect your data from cyber threats and meet regulatory standards.
Key Services:
✔ Implementing Multi-Factor Authentication (MFA) for all users
✔ Managing Microsoft Defender for Office 365 for phishing and malware protection
✔ Enforcing Data Loss Prevention (DLP) policies to secure sensitive data
✔ Setting up compliance configurations for GDPR, ISO 27001, and other standards
✔ Performing regular security audits and risk assessments
Regular Updates and System Maintenance
We ensure that all Microsoft 365 applications and services remain updated, stable, and secure.
Key Services:
✔ Managing Office 365 application updates (Word, Excel, Outlook, etc.)
✔ Monitoring and applying security patches
✔ Ensuring seamless integration with third-party applications
✔ Optimizing system performance and fixing compatibility issues
Identity and Access Management (IAM)
We configure and enforce identity and access policies to protect user accounts from unauthorized access.
Key Services:
✔ Implementing Single Sign-On (SSO) for streamlined access
✔ Managing conditional access policies (device/location-based access control)
✔ Enforcing session timeout and access review policies
✔ Monitoring for unusual login attempts and unauthorized access
Technical Support and Troubleshooting
We offer fast and reliable troubleshooting to resolve any Microsoft 365 issues and keep your systems running smoothly.
Key Services:
✔ Resolving login failures, application crashes, and performance issues
✔ Fixing OneDrive, SharePoint, and Microsoft Teams-related problems
✔ Providing remote support via phone, email, or screen-sharing
✔ Escalating critical issues to Microsoft if needed
Multi-Factor Authentication (MFA) and Password Support
We ensure that users can securely log in to their accounts without experiencing access issues.
Key Services:
✔ Enforcing MFA for added security
✔ Assisting users with MFA setup and authentication
✔ Resetting forgotten passwords and unlocking accounts
✔ Configuring authentication apps and biometric security
Backup, Disaster Recovery, and Data Protection
We provide backup solutions to safeguard your Microsoft 365 data from accidental loss, cyberattacks, or human errors.
Key Services:
✔ Automated backups for emails, OneDrive files, and SharePoint documents
✔ Recovering deleted emails, files, and calendar data
✔ Implementing disaster recovery strategies for business continuity
✔ Protection against ransomware and cyber threats
Email Support on Mobile Devices
We configure and troubleshoot Microsoft 365 email for seamless use on mobile devices.
Key Services:
✔ Setting up email access on iPhone, Android, and tablets
✔ Ensuring contacts, calendars, and emails sync across devices
✔ Fixing mobile email issues and push notification problems
✔ Implementing mobile security policies for safe email access
Email Tracking, Delivery Issue Resolution, and Spam Control
We ensure that your emails are delivered successfully while keeping spam and phishing emails out.
Key Services:
✔ Investigating and resolving undelivered or delayed emails
✔ Fixing issues related to email blacklisting or spam filtering
✔ Managing email quarantines and allow/block lists
✔ Configuring spam filters to block phishing and malware threats
Breach Detection, Response, and Cleanup
We monitor, detect, and respond to security breaches to prevent data leaks and unauthorized access.
Key Services:
✔ Detecting suspicious login activity and unauthorized access
✔ Locking down compromised accounts and resetting credentials
✔ Removing unauthorized forwarding rules and malicious email filters
✔ Conducting security audits after a breach and implementing preventive measures
Microsoft Teams Management and Support
We set up, manage, and troubleshoot Microsoft Teams for meetings, collaboration, and file sharing.
Key Services:
✔ Setting up Teams channels, roles, and user permissions
✔ Managing guest access and external sharing settings
✔ Fixing audio, video, and connectivity issues in Teams meetings
✔ Integrating Teams with SharePoint, OneDrive, and third-party tools
Third-Party and Enterprise App Support
We assist with the integration and management of Teams plugins, enterprise applications, and Microsoft 365 add-ons.
Key Services:
✔ Installing and configuring Teams add-ins and third-party plugins
✔ Managing enterprise applications (e.g., CRM, ERP, project management tools)
✔ Securing API permissions and enterprise app authentication
✔ Troubleshooting integration issues and optimizing performance
Account Permission Management and Access Control
We control and monitor who has access to what in your Microsoft 365 environment.
Key Services:
✔ Managing admin roles, user permissions, and security groups
✔ Controlling file-sharing access across SharePoint and OneDrive
✔ Enforcing least-privilege access policies to protect sensitive data
✔ Performing regular security reviews and permission audits
Microsoft 365 Software Installation and Activation
We ensure proper installation and activation of Microsoft 365 applications across all devices.
Key Services:
✔ Installing and activating Office 365 applications (Word, Excel, Outlook, etc.)
✔ Troubleshooting software activation and licensing issues
✔ Managing device activations for workstations, laptops, and mobile devices
✔ Ensuring compliance with Microsoft licensing policies
Custom Workflows, Automation, and Power Platform Support
We help businesses automate tasks and improve workflows using Power Automate, Power BI, and Power Apps.
Key Services:
✔ Creating automated workflows to streamline business processes
✔ Developing Power BI reports for business insights and analytics
✔ Managing Power Apps for custom business applications
✔ Troubleshooting and optimizing Power Platform services
Why Choose Barweb’s Microsoft 365 Support?
✔ Expert Assistance – Get reliable, professional support for all Microsoft 365-related tasks.
✔ Enhanced Security – We proactively protect your accounts and data from cyber threats.
✔ Seamless Collaboration – We ensure smooth integration across Teams, SharePoint, and OneDrive.
✔ Fast and Reliable Help – Get support via phone, email, or remote session whenever you need it.
✔ Proactive Management – We monitor, maintain, and update your Microsoft 365 setup for peak performance.